Return Guidelines
If you are not happy for some reason with your purchase, you can return the items hassle free by contacting us using the information detailed on the contact us page.

Our return guidelines only apply to items purchased from If you have purchased your goods from another distributor/retailer you must contact them as we cannot process items on behalf of a third party.

Please follow these guidelines to return goods:

  1. All parcels must be returned with the postage pre-paid. We would recommend the use of a recorded delivery courier such as Royal Mail.
  2. Once we have received the goods a member of the returns department will contact you. An appropriate means of credit will be applied unless an exchange was requested.
  3. Return the goods to our head office address which is supplied on the contact page.